Terms & Conditions

Welcome to ZIVARS. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Registered Address:
297, New Township, Muni Colony,
Eastern Express Highway,
Near Punjab National Bank,
Ghatkopar East, Mumbai – 400077

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the site under supervision
  • You agree to provide accurate and complete information
  • You will not misuse the website for illegal or unauthorized activities

3. Products & Pricing

  • All products listed are subject to availability
  • We reserve the right to modify prices without prior notice
  • Product images are for representation purposes; slight variations may occur

4. Order & Cancellation Policy

  • Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever occurs first
  • Once the order is dispatched, cancellation is not possible

5. Refund & Replacement Policy

  • Discounted or offer-based purchases are non-refundable
  • No coupons will be provided in such cases
  • For any refund or replacement request, an unboxing video is mandatory
  • Requests without valid proof may be rejected
  • Resolution time for any issue is typically 24–48 hours

6. Shipping & Delivery

  • Delivery timelines may vary based on location and logistics partners
  • ZIVARS is not responsible for delays caused by courier companies or unforeseen circumstances
  • Customers must provide accurate shipping details

7. User Responsibilities

You agree not to:

  • Use the website for fraudulent activities
  • Copy, distribute, or misuse content from the website
  • Attempt to hack or disrupt website functionality

8. Intellectual Property

All content on this website (images, logos, text, designs) is the property of ZIVARS and is protected by copyright laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

ZIVARS shall not be liable for:

  • Any indirect or incidental damages
  • Losses caused due to delays or product misuse
  • Minor product variations

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Changes to Terms

ZIVARS reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of updated terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.